{"id":1843,"date":"2022-01-18T17:54:02","date_gmt":"2022-01-18T15:54:02","guid":{"rendered":"https:\/\/resa.aero\/experience-passager\/"},"modified":"2024-09-30T13:52:26","modified_gmt":"2024-09-30T11:52:26","slug":"solutions-passenger-processing-experience","status":"publish","type":"page","link":"https:\/\/resa.aero\/en\/solutions-passenger-processing-experience\/","title":{"rendered":"Passenger Processing Experience"},"content":{"rendered":"\n\n\t<p>Passenger experience<\/p>\n\t<p>RESA contributes to improving passenger experience by providing software and hardware solutions that optimize the passenger journey through the airport. These solutions mainly cover check-in and boarding operations, in direct connection with all airlines worldwide.<\/p>\n<p>Our systems fully contribute to passenger satisfaction while facilitating airport and airline operations and IT management in terms of numbers (processing time, number of airlines, etc.), quality (reliability, ergonomics, etc.), operations (security, centralization, etc.) and functions (automation, mobility, etc.),<\/p>\n\t<p>RESA assists you thoughout the passenger journey<\/p>\n\t<p><strong>AT CHECK-IN<\/strong><\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/02\/Ill_Iso_Bleu_CUSS.svg\" alt=\"Ill_Iso_Bleu_CUSS\" itemprop=\"image\" height=\"0\" width=\"0\" title=\"Ill_Iso_Bleu_CUSS\" onerror=\"this.style.display='none'\"  \/>\n\t<p><strong>CUSS<\/strong><\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/02\/Ill_Iso_Bleu_SBD.svg\" alt=\"Ill_Iso_Bleu_SBD\" itemprop=\"image\" height=\"0\" width=\"0\" title=\"Ill_Iso_Bleu_SBD\" onerror=\"this.style.display='none'\"  \/>\n\t<p><strong>SBD (Self Bag Drop<\/strong><strong>)<\/strong><\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/02\/Ill_Iso_Bleu_Check-in-corner.svg\" alt=\"Ill_Iso_Bleu_Check in corner\" itemprop=\"image\" height=\"0\" width=\"0\" title=\"Ill_Iso_Bleu_Check in corner\" onerror=\"this.style.display='none'\"  \/>\n\t<p><strong>Check-in desks<\/strong><\/p>\n\t<p><strong>AT BOARDING<\/strong><\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/02\/Ill_Iso_Bleu_Boarding-Counter.svg\" alt=\"Ill_Iso_Bleu_Boarding Counter\" itemprop=\"image\" height=\"0\" width=\"0\" title=\"Ill_Iso_Bleu_Boarding Counter\" onerror=\"this.style.display='none'\"  \/>\n\t<p><strong>Boarding counters<\/strong><\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/02\/Ill_Iso_Bleu_Mobile-Boarding.svg\" alt=\"Ill_Iso_Bleu_Mobile Boarding\" itemprop=\"image\" height=\"0\" width=\"0\" title=\"Ill_Iso_Bleu_Mobile Boarding\" onerror=\"this.style.display='none'\"  \/>\n\t<p><strong>Mobile boarding<\/strong><\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/02\/Ill_Iso_Bleu_Boarding-eGates.svg\" alt=\"Ill_Iso_Bleu_Boarding eGates\" itemprop=\"image\" height=\"0\" width=\"0\" title=\"Ill_Iso_Bleu_Boarding eGates\" onerror=\"this.style.display='none'\"  \/>\n\t<p><strong>Automated boarding<\/strong><\/p>\n\tChallenges of a<br \/>\n<strong>high-performance system<\/strong>\n<ul>\n<li><strong>HIGH AVAILABILITY<br \/>\n<\/strong>Together with a high-performance infrastructure, our systems ensure the continuity of service that is essential for optimizing passenger flows.<\/li>\n<li><strong>STREAMLINED ADMINISTRATION<\/strong><br \/>\nAll our systems are designed to be self-managed by airports and their partners.<\/li>\n<li><strong>REGULATORY COMPLIANCE<br \/>\n<\/strong>Our software suites comply with all IATA recommendations.<\/li>\n<li><strong>&#8220;FUTURE-PROOF&#8221;<\/strong><br \/>\nOur development\/R&amp;D teams implement the latest technologies. They also lead IATA working groups defining future best practices.<\/li>\n<\/ul>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/02\/visuel-paxtrack-passenger-tracking-v2.jpg\" alt=\"visuel-paxtrack-passenger-tracking-v2\" itemprop=\"image\" height=\"1000\" width=\"1800\" title=\"visuel-paxtrack-passenger-tracking-v2\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/03\/RES_Logo_IATA.svg\" alt=\"RES_Logo_IATA\" itemprop=\"image\" height=\"0\" width=\"0\" title=\"RES_Logo_IATA\" onerror=\"this.style.display='none'\"  \/>\n\t<p>Our software suites<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/05\/Logo1_Crews_L1-1.svg\" alt=\"Logo1 Crews L1\" itemprop=\"image\" height=\"0\" width=\"0\" title=\"Logo1 Crews L1\" onerror=\"this.style.display='none'\"  \/>\n\t<p>CREWS is the name of the CUPPS system developed by RESA and defined by IATA RP1797. It guarantees an efficient and secure check-in and boarding process for passengers and baggage.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">DISCOVER NOW<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"-1\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p><a href=\"https:\/\/resa.aero\/en\/solutions-passenger-processing-experience\/crews-cupps\/\"><img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/09\/crews-cupps-illu.png\" alt=\"\" width=\"840\" height=\"185\" \/><\/a><\/p>\n<p><a href=\"https:\/\/resa.aero\/en\/solutions-passenger-processing-experience\/crews-self-boarding\/\"><img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/09\/crews-self-boarding-illu.png\" alt=\"\" width=\"840\" height=\"185\" \/><\/a><\/p>\n<p><a href=\"https:\/\/resa.aero\/en\/solutions-passenger-processing-experience\/crews-mobile\/\"><img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/09\/crews-mobile-illu.png\" alt=\"\" width=\"840\" height=\"185\" \/><\/a><\/p>\n<p><a href=\"https:\/\/resa.aero\/en\/solutions-passenger-processing-experience\/crews-bams\/\"><img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/09\/crews-bams-illu.png\" alt=\"\" width=\"840\" height=\"185\" \/><\/a><\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/05\/Logo1_OnBoard_L1-1.svg\" alt=\"Logo1 OnBoard L1\" itemprop=\"image\" height=\"0\" width=\"0\" title=\"Logo1 OnBoard L1\" onerror=\"this.style.display='none'\"  \/>\n\t<p>ON BOARD is the DCS solution for airlines and handlers without a regular DCS and who are looking to optimize their operating costs while making their operations more reliable.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">DISCOVER NOW<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"-1\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p><a href=\"https:\/\/resa.aero\/en\/solutions-passenger-processing-experience\/on-board-airport-ldcs\/\"><img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/09\/on-board-airport-illu.png\" alt=\"\" width=\"840\" height=\"185\" \/><\/a><\/p>\n\n<a href=\"https:\/\/resa.aero\/en\/solutions-passenger-processing-experience\/on-board-apis\/\"><img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/09\/on-board-apis-illu.png\" alt=\"\" width=\"840\" height=\"185\" \/><\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/05\/Logo1_LayerOne_L1-1.svg\" alt=\"Logo1 LayerOne L1\" itemprop=\"image\" height=\"0\" width=\"0\" title=\"Logo1 LayerOne L1\" onerror=\"this.style.display='none'\"  \/>\n\t<p>LAYER ONE simplifies your self-service management by offering kiosk and mobile check-in and boarding applications as well as centralized DCS connections.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">DISCOVER NOW<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"-1\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p><a href=\"https:\/\/resa.aero\/en\/solutions-passenger-processing-experience\/layer-one-unique-interface\/\"><img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2024\/09\/layer-one-Unique-Interface-illu.png\" alt=\"\" width=\"840\" height=\"185\" \/><\/a><\/p>\n<p><a href=\"https:\/\/resa.aero\/en\/solutions-passenger-processing-experience\/layer-one-apps\/\"><img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2024\/09\/layer-one-apps-illu.png\" alt=\"\" width=\"840\" height=\"185\" \/><\/a><\/p>\n\t<p>Our other solutions<\/p>\n\t\t\t\t<a href=\"https:\/\/resa.aero\/en\/solutions-security-tracking\/\" target=\"_self\" itemprop=\"url\" rel=\"noopener\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/05\/RES_bout_menu_Fam_Rge-EN.svg\" alt=\"Security &amp; Tracking\" itemprop=\"image\" height=\"0\" width=\"0\" title=\"Security &amp; Tracking\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"https:\/\/resa.aero\/en\/solutions-operations-billing\/\" target=\"_self\" itemprop=\"url\" rel=\"noopener\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/05\/RES_bout_menu_Fam_ver-EN.svg\" alt=\"Operations &amp; Billing\" itemprop=\"image\" height=\"0\" width=\"0\" title=\"Operations &amp; Billing\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"https:\/\/resa.aero\/en\/solutions-smart-efficiency\/\" target=\"_self\" itemprop=\"url\" rel=\"noopener\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/05\/RES_bout_menu_Fam_gri-EN.svg\" alt=\"Smart efficiency\" itemprop=\"image\" height=\"0\" width=\"0\" title=\"Smart efficiency\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t<\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/resa.aero\/wp-content\/uploads\/2022\/02\/montage-avions.webp\" alt=\"montage-avions\" itemprop=\"image\" height=\"556\" width=\"1462\" title=\"montage-avions\" onerror=\"this.style.display='none'\"  \/>\n\n","protected":false},"excerpt":{"rendered":"<p>Passenger experience RESA contributes to improving passenger experience by providing software and hardware solutions that optimize the passenger journey through the airport. These solutions mainly cover check-in and boarding operations, in direct connection with all airlines worldwide. Our systems fully contribute to passenger satisfaction while facilitating airport and airline operations and IT management in terms [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1843","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Passenger Processing Experience - RESA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/resa.aero\/en\/solutions-passenger-processing-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Passenger Processing Experience - RESA\" \/>\n<meta property=\"og:description\" content=\"Passenger experience RESA contributes to improving passenger experience by providing software and hardware solutions that optimize the passenger journey through the airport. 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