Passenger experience
RESA contributes to improving passenger experience by providing software and hardware solutions that optimize the passenger journey through the airport. These solutions mainly cover check-in and boarding operations, in direct connection with all airlines worldwide.
Our systems fully contribute to passenger satisfaction while facilitating airport and airline operations and IT management in terms of numbers (processing time, number of airlines, etc.), quality (reliability, ergonomics, etc.), operations (security, centralization, etc.) and functions (automation, mobility, etc.),
RESA assists you thoughout the passenger journey
AT CHECK-IN
CUSS
SBD (Self Bag Drop)
Check-in desks
AT BOARDING
Boarding counters
Mobile boarding
Automated boarding
Challenges of a
high-performance system
- HIGH AVAILABILITY
Together with a high-performance infrastructure, our systems ensure the continuity of service that is essential for optimizing passenger flows. - STREAMLINED ADMINISTRATION
All our systems are designed to be self-managed by airports and their partners. - REGULATORY COMPLIANCE
Our software suites comply with all IATA recommendations. - "FUTURE-PROOF"
Our development/R&D teams implement the latest technologies. They also lead IATA working groups defining future best practices.
Our software suites
CREWS is the name of the CUPPS system developed by RESA and defined by IATA RP1797. It guarantees an efficient and secure check-in and boarding process for passengers and baggage.
ON BOARD is the DCS solution for airlines and handlers without a regular DCS and who are looking to optimize their operating costs while making their operations more reliable.
LAYER ONE simplifies your self-service management by offering kiosk and mobile check-in and boarding applications as well as centralized DCS connections.
Our other solutions
